~ Automating Inquiries, Rent Collection, Tenant Management, and Repair Orders to Create Value for Property Management Companies, Owners, and Contractors ~
March 31, 2025 - AIM Inc.

AIM Inc. (Headquarters: Shinjuku, Tokyo, CEO: Mizuki Marumo, hereinafter referred to as "AIM"), a company specializing in AI contract development and system development, has announced the launch of development for a real estate rental management SaaS incorporating its proprietary LLM (Large Language Model), "ShaneAI1.0." This product aims to redesign the inefficient operational structures in the real estate rental management industry and maximize convenience for all stakeholders through AI-powered business support.

Background: Challenges in Non-Core Tasks of Real Estate Rental Management

The real estate rental management industry faces numerous complex non-core tasks in daily operations, including:

• Responding to inquiries from property owners
• Updating and managing tenant information
• Rent collection and follow-up reminders
• Receiving repair requests and coordinating with contractors
• Managing records for routine and periodic inspections

These tasks are often performed manually, leading to issues such as dependency on specific individuals, delays in response, and human errors.

AIM's Solution: "Holistic Optimization" with AI

By integrating its proprietary LLM, "ShaneAI1.0," into the SaaS platform, AIM enables continuous learning of knowledge related to common inquiries and operational processes in the real estate industry. The following features aim to automate, streamline, and visualize operations:

• Automated inquiry handling by AI (for property owners and tenants)
• Automation of repair requests and coordination with contractors
• Voice input and automatic recording for routine inspections and periodic reports

Additionally, this SaaS is designed to provide benefits to all stakeholders:

• Property Management Companies: Improved operational efficiency and customer satisfaction
• Property Owners: Streamlined handling of inquiries and issue resolution
• Repair Contractors: Prevention of missed orders and enhanced process visibility
• Inspection Companies: Simplified record-keeping and reporting

Future Outlook

As the first step in industry-specific SaaS solutions leveraging ShaneAI1.0, AIM is tackling structural transformation in the real estate rental management sector. Moving forward, AIM will continue to identify and solve deep challenges across multiple industries through its proprietary AI and products, delivering practical, Japan-originated AI solutions.